FREQUENTLY ASKED QUESTIONS
Take A Look At Our Frequently Asked Questions, If You Have Any Additional Questions, Don't Hesitate To Reach Out To The Team.
Does Club Out provide alcohol?
No, Club Out does not provide alcohol.
Is the Club sound proof?
The Club provides noise reduction, however the Club is not fully soundproof. We would request our customers to respect their fellow neighbours regarding volume levels.
Is the Club air conditioned?
Yes, Air conditioning can be provided for all club sizes.
Is the Club rain proof?
Each Club is rain proof, however if heavy rain is forecasted event will be cancelled and deposit returned.
Can I smoke cigarettes or Sisha inside the club?
No, any type of smoking is strictly prohibited inside the Club.
*(Refer to our terms and conditions)
Can I drink while on the LED dance floor?
No, drinking any type of liquid is strictly prohibited on the dance floor. Surface becomes very slippy and liquid can damage the LED circuitry.
*(Refer to our terms and conditions)
If I cancel on the day of event will I receive my deposit back?
Unfortunately not, CLUB OUT will retain your deposit due to loss of earnings with other potential customers.
How soon can I cancel event for my deposit to be fully returned?
Deposit will be fully returned up to 5 days before event.
Can I reschedule within 5 days of event?
Yes, however 1000 dirham will be taken from your deposit for loss of earnings on original planned date.
Can I provide my own DJ ?
Yes, Club Out welcomes any DJ’s.
What happens if I damage equipment?
You will be held responsible and required to pay for damages.
*(Refer to our terms and conditions)
What is drop off and pick up time?
We try our best to work around your schedule. Usually set up in the morning or early afternoon and return the following morning for collection.
How long does it take it take to set up the event?
Depending on the type of packaged purchased, set up will take
Approx 1hr 30mins - 2hrs.
Still have questions?
Bring your party alive with Club Out.
We provide the real nightclub experience from your own home, delivered anywhere within Dubai.